GUARANTEE & WARRANTY

5 Year International Movement Guarantee

All OLEMAR watches are manufactured in Switzerland and bear the seal of quality and Swiss precision, which committed to tradition, innovation and competence. Our quest for excellence has allowed us to offer an international movement guarantee for 5 years on all our timepieces purchased directly.

OLEMAR has been able to raise the boundaries of watchmaking quality through using the latest technology and innovation. Only watches having successfully passed the most stringent quality control earn a right to reach your wrist.

From the moment you receive your OLEMAR timepiece, your peace of mind is assured with our 5 year international movement guarantee that covers you against material and manufacturing defects (battery, crystal glass and watch band excluded).

All our watches conform to the EC directive 89/336 & standards EN 50081-1 PLUS EN-50082-1 (Jan 1992) regarding electromagnetic compatibility.    

If your watch develops a mechanical fault within 5 years of despatch, you should contact us in the first instance to obtain a service number before returning it to our service centre.   

Please note that a service completed by anyone other than OLEMAR Watches will invalidate this guarantee. This 5 year Movement Guarantee does not affect any legal rights you may have.

WHAT IS NOT COVERED

  • Failure to follow the instructions in the owners manual
  • Magnetisation of any watch movement.
  • The over-winding of any mechanical watch.
  • Exchange of any leather, fabric or metal watch straps.
  • Damage to the case, glass, or band caused by accidents or improper usage.
  • Damage caused by the repairs carried out by anyone other than a member of our service team.
  • Scratches or grime caused by misuse.
  • Damage Caused by natural disasters including fire, floods or earthquakes.
  • When the text on the guarantee booklet/card has been altered or when the certificate of guarantee has no serial number.
  • When the certificate of guarantee is not present.
  • Battery replacement.
  • No part of the watch must have been tampered with. The back removed by anyone other than a certified OLEMAR watch technician, or modified, erased, defaced, altered, replaced or be damaged in anyway.
  • Accidental damage..
  • Cosmetic damage such as scratches, dents, corrosion or colour defects.    
  • Deliberate damage or neglect.

The 5 year international movement guarantee does not effect your legal rights you may have.